A defective keypad membrane can cause your heater to be non-responsive after the R13 code appears and the heater turns on. During that time it will run for ~30 seconds seemingly normal. Will nearby lightning strike cause? So, this needs t to be fixed. All Right Reserved by HeaterFixLab. You probably have a gas leak if you can smell gas on your pool heater. Pricing comparison between finishes to resurface small inground. Inspect the heat exchanger coils for any obstructions, soot, or leaks. Quantity. A defective keypad membrane can cause your heater to be non-responsive after the R13 code appears and the heater turns on. are some possibilities. Nothing else occurs, no fan, ignition, noise, etc. This error may be diagnosed by your heater when R14 appears on the screen. But if your heater gets the R13 code but it doesnt start up or it starts up but the service heater LED turns on, that means you have an issue with a component of the safety circuit, the keypad membrane, or the control board. Pentair Pool Heater Error Codes E01 [Reasons + Solution]. Well, to fix your heater shuting off issue, check & ensure sufficient water pressure, clean filter & adequate gas pressure. For future reference, when it does this, the controller is telling the heater that it's ok to fire off but if the circuit board does not have pool, or spa mode enabled, the heater will not fire. An example of data being processed may be a unique identifier stored in a cookie. DE Filter pressure seems normal (~20psi) 3. I tried firing up the MasterTemp this weekend and it fired and heat started, but within a minute or two, the heater would shut off and this code would come up on the display: E05. The appearance of this error code may follow the R14 code. Have you checked for obstructed venting? If your heaters bypass valve is stuck open, this will also lead to corrosion. Sharing my knowledge so that you can fix your tech issues with ease. It should read 10,000 ohms at 77 degrees Fahrenheit (25 degrees Celsius). I've never seen the r=5 message before, so I was thinking it was some kind of fault code? You will get much more visibility by. If the temperature reaches below 57C, this issue will occur. Yes. Pentair pool heater troubleshooting guide:https://blog. The error light should be turned off. We are a registered 501(c)3 non-profit that is funded by user donations. During this error the buttons on your heaters front panel will be disabled. Check the area for any obstructions or barriers. Replace the Thermal Governor if it is stuck closed. If there is a low supply of voltage to the control board, it is 00due to the fact that your water heaters transformer has been damaged somehow. Rather, its a sign that the heater is about to turn on. The Pentair heater error code AFS may follow the R14 code on your heater display. Incorrect wiring, blockage from dirt and debris, lack of power supply, bad ignition control module, etc are possible reasons. Cleaning it didn't help but again I was limited. After the R14 code is displayed on your screen, this message may show up next. I found a new Mastertemp 400 locally and installed it this afternoon. You need to inspect that the water flow isnt blocked. Ensure that the water flow rate is okay. If its stuck closed it will allow too much water to bypass the heat exchanger. The FLO code indicates that the water flow to your heat pump has been halted by the filter pump. 2. In fact, his aim is to help his readers to fix the issues with their heating appliances easily.More about us . MORE FROM QUESTIONSANSWERED. First, you need to understand the error codes. Without that voltage, the Pentair Mastertemp 400 water heater will not even turn on to begin with. Please consider. Contact Pentair customer care to get a new control board. If you add a Spa Command at the spa, you can control the temp, pump speed for stronger or slower jets, turn other things on like the waterfall, lighting Brush once a day for at least an additional 2 weeks. Step 4: Using the 7/8 deep socket, tighten the thermistor. Sam Featured Answer hchristiansen If you have a MasterTemp 400 pressure switch fault, make sure there is no unwanted water flow. Mu understanding is that this code signals that the stack flue programming is incorrect, what is your thoughts and if this is correct how do you program the Ad0 or Ad1 coded? This is when the heat exchanger leaks. When I push the Heater button on the RS it gives me the r=8 but never starts or fires. Your service heater light might turn on if the airflow switch is open. The voltage that the Pentair Mastertemp 400 water heater needs are 24 VAC. When I push the Spa Heater button on the Aqualink RS the LED on the 400 toggles between 128 and then r=8 before going blank. You must log in or register to reply here. Tried twice with the same results. Read our article on Pentair heating light flashing to fix this issue. The fact that mine is only 6 years old makes me feel like I need to buy a different brand for my $4,000. Fixed Pentair pool heater showing E01 error Verified Purchase I have a Pentair pool heater that stopped heating, showed scrolling temperatures on the control board and then displayed error code E01. The heater won't fire, but the controls and blower are working. Hello , This is an inactive thread. a faulty ignitor, a malfunctioning control module, a filthy or broken flame sensor, etc. It is the code that pops up on your heater when it gets into revision mode. Disconnect power before servicing any components. Whenever he finds the perfect solutions to any issues of heating appliances after doing in-depth research, he loves to share them with his readers. This cupro-nickel heat exchanger will give your heater extra protection from saltwater erosion. https://w. Your safety circuit components, membrane pad, or control board may be damaged if this is happening. Thanks. Has your heater ever displayed an Eo1 or Eo2? Or else, you will witness corrosion of the heat exchanger of your heater. Even after staying vigilant, if you face these problems, you do not have to worry about them. #9. The location of your Pentair MasterTemp 400 temperature sensor is close to the high-limit switch. The service system light coming on your Pentair pool heater is an indication that there might be something with your pressure switch. If not, then plug it into a reliable power source and turn it on. You need to check up on a few things to get rid of this error code. The latter may not be covered. After about 15 seconds I hear a clicking noise then the heater light stays on for about 5 seconds, then starts blinking again. Defective Keypad Membrane. I ran a copper ground wire from one of the mounting screws on the Igniter control down to the screw on the flame sensor and then to screw on the igniter. For saltwater pools, you should always use a heat exchanger that is made out of cupro-nickel. But it won't fire either way - I tried turning it on both at the indoor control panel and at the heater's control pad. It is being practiced by thousands of pool owners just like you. Do not keep the external bypass open at any cost. Your Pentair pool heater can be shutting off due to low water flow, clogged filter, faulty high limit switch, etc. Read our article on Pentair MasterTemp 400 shutting off to learn more. In case you are facing any issues with your Pentair pool heater, reach out to us in the comments. JavaScript is disabled. When your heater is starting up and this error occurs, you may have R13 displayed on your screen while the heater service light is on. Any new postings here are unlikely to be seen or responded to by other members. For the money, MasterTemp is about what you get in quality. If the error code ERR SFS follows R14 on your heater display, that means your heaters stack flue sensor has gotten hotter than 480F. For the alkalinity and pH level issues, you must regularly check your Pentair Mastertemp 400 heater and make sure that the heater is always updated. You can read more about Pentair heater R13 code in our article. You need to have your control board replaced. It can be why your temperature sensor is stuck open. It's all clear. Call your local gas company immediately to check on this. The main symptom is that you will hear bumping sounds from your heater. I don't see any reference to it in the manual? Heaterfixlab.com is a participant in Google Adsense and Ezoic Ad Network. Make sure that the pilot is lit (millivolt heaters). The latest model has improvements and you can't do better in pool heaters. Not sure if it is related. Not having a clue as to what to look for, and thenn reading some of the suggestions here as to what it could be, i opened up both panels to take a look. Your blower can malfunction for several reasons. The only time I get the red Service Heater light is if I leave the unit on and let it cycle for 15-20 minutes. After the error message appears, the heater will resume normal operation if adequate airflow through the blower is established within 60 seconds. You might not even turn on your machine. Why does my Pentair pool heater keep shutting off? Initial Troubleshooting / Error and Fault Codes 62 Replacement Parts MASTERTEMP POOL AND SPA HEATER (AUSTRALIA) (FOR OUTDOOR USE ONLY*) INSTALLATION AND USER'S GUIDE 240 VAC NATURAL GAS/LP GAS MODELS 200HD (200 MJ/h) 300HD (300 MJ/h) 400HD (400 MJ/h) FOR YOUR SAFETY - This product must be installed and serviced by authorized personnel, qualified in If heater gets R14 & revision process the heater may diagnose an issue and enter lockout. It works similar to a thermostat on a car engine. Ask the Pool Guy Changed status to publish April 29, 2020 We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. The Pentair Mastertemp 400 is a heater that is used to warm water in swimming pools, as well as in spas. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. 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